FAQs ABOUT MONTHLY MEMBERSHIP WITH AUTO-PAY


Do I need to wait until the 1st of the month to start a Monthly Membership with Auto-Pay?
No. You may begin an auto-pay contract at any time and we will prorate the days left in the current month and your 3 month contract will begin on the first day of the following month. For example, if you want to start a monthly membership with auto-pay on Dec 20, you will pay the prorated amount for 12 days in December and your 3 month contract will begin on January 1 and end on April 1.  

How do I cancel my Monthly Membership with Auto-Pay? 
 After the initial 3-month contract, your Monthly Membership with Auto Pay will automatically renew unless we receive a written notice of cancellation 30 days prior to the next billing cycle.  For example, if you wish to cancel on April 1, we must receive notification no later than March 1.  Notification received after March 1 will result in a termination of May 1.  

Can I suspend my Monthly Membership with Auto-Pay?
Yes.  After the initial 3 months, you may suspend your auto-pay contract one time per calendar year. The suspension must begin on the first of the month and run in one-month increments.